Privacy Policy

At PreferPack / Specialty Box, we respect our customers and understand that you are concerned about privacy so we have instituted policies intended to insure your personal information is handled safely and responsibly. As we continue to develop our web site and take advantage of new technologies to improve services for our customers, this policy will likely change. Please refer to this page to view our current policy.

Visitors
Our web server automatically collects a visitor's domain name/IP address for internal review and then deletes the information. We do not collect or store E-Mail addresses of unregistered visitors to our site.

Registered Accounts
When you register/order from PreferPack, we collect your name, address, E-Mail address, ship-to information and payment information. This information will be automatically saved in your account set-up.

PreferPack / Specialty Box is committed to doing its best to maintain the security of information collected on our site. In order to try to prevent any unauthorized access, maintain data accuracy and ensure correct use of information, we have put in place the appropriate physical, electronic and managerial procedures to safeguard and secure the information we collect on line. To the extent customer information is maintained, it is located on a secured server behind a firewall and is not directly connected to the Internet. The firewall meets industry standards. For added protection we subscribe to both VeriSign and McAfee Secure.

In order to serve you better, we may from time to time send out promotional catalogs, flyers and E-Mails to inform you about products or special offers. You may unsubscribe at anytime by clicking Contact Us and send us an E-Mail to UNSUBSCRIBE your account or call us and advise you wish to be removed from our mailing list. Telephone numbers provided online will be used for order and delivery questions only.

Information We Collect
We may collect personal information you provide when placing an order or creating an account, such as your name, email address, and shipping address. We also automatically collect technical information including your IP address, browser type, and how you interact with our website.

How We Use Cookies
Cookies are small text files stored on your device when you visit our website. Essential Cookies are necessary for the website to function and cannot be disabled. These support the shopping cart, user login, security protection, theme preferences, and your cookie consent choice. Analytics Cookies help us understand how visitors use our website so we can make improvements. With your consent, we collect anonymized usage data through a third-party analytics service. Advertising Cookies measure the effectiveness of our advertising campaigns. With your consent, we use a third-party service to understand which ads lead to purchases on our website.

Cookie Choices
When you first visit our website, a cookie consent banner allows you to accept all cookies, reject non-essential cookies, or customize your preferences by category. You can change your preferences at any time by clearing your cookies and revisiting the site.

Third-Party Services
We use the following third-party services:

• Analytics - website usage tracking
• Advertising - ad conversion measurement
• Security - bot protection for form submissions

These services may collect information in accordance with their own privacy policies.

How We Protect Your Information
We implement appropriate technical measures to protect your personal information, including encrypted connections, encrypted cookie values, and secure hosting.